VWO Engage

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one click unsubscribe is not working

Posted in General by Arun Rai Thu Feb 09 2017 23:50:38 GMT+0000 (Coordinated Universal Time)·2·Viewed 2,192 times

Hi Guys I am using below code to unsubscribe notification. _pcq.push(['triggerOptOut']); user is not able subscribe again until they click twice on unsubscribe button even after page refresh. suppose there is 2 button "subscribe" and "unsubscribe" which will display according to condition Here is the flow 1). user click on subscribe button and allow notificaiton from pushcrew.com then display "unsubscribe" button 2). user click on unsubscribe button which open window with help image, user unsubscribe with help of browser window option then display "subscribe" button 3). user click on subscribe button again but it does not work untill user click on unsubscribe button again -> open browser window and close it Please help me to track this issue, Thanks in Advance

Neha Verma

Feb 10, 2017

Can you please provide your email address so that we can help you resolve your problem or I would request you to email us at [email protected]

Arun Rai

Feb 10, 2017

Hi Neha,
Thanks to reply, my email address is [email protected]